Effective Date: August 29, 2025

Thank you for visiting Lustrooa (lustrooa.com). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and purchase products.

1. Information We Collect and How We Use It

When you make a purchase from our store, as part of the transaction process, we collect personal information you provide, including but not limited to:

• Name

• Shipping address

• Email address

• Phone number

• Payment information (processed securely through payment gateways)

Additionally, when you browse our website, we automatically receive your computer’s Internet Protocol (IP) address, browser type, and operating system information to help us optimize your shopping experience.

Email Marketing (if applicable): With your explicit consent, we may send you emails about new products, special offers, and updates from Lustrooa.

2. Consent

How We Obtain Your Consent
By providing personal information to complete a purchase, verify payment, place an order, arrange delivery, or request a return, you are deemed to have consented to our use of your information for that specific purpose.

For secondary purposes, such as marketing, we will obtain your explicit consent or provide an option to opt out.

How to Withdraw Your Consent
You may withdraw your consent at any time by contacting us:

📧 Email: service@lustrooa.com

3. Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

4. SHOPLAZZA Platform Hosting

Our store is hosted by Shoplazza Inc., which provides the e-commerce platform that enables us to sell shoes to you.

• Your data is stored securely in Shoplazza’s databases and applications behind firewalls.

• If you choose to pay via a direct payment gateway, your payment information is encrypted and stored in compliance with PCI-DSS (Payment Card Industry Data Security Standard).

• Payment data is deleted promptly after the transaction is completed.

For more details, please refer to:

• Shoplazza Terms of Service

• Shoplazza Privacy Policy

5. Third-Party Services

We use third-party service providers (such as payment gateways and logistics companies) only to the extent necessary to perform their services.

These providers may have their own privacy policies regarding how they handle your personal information. We encourage you to review those policies.

Please note that if a third-party service is located in a different jurisdiction, your information may be subject to the laws of that jurisdiction. For example, if your transaction is processed in the U.S., your information may be subject to U.S. laws, including the Patriot Act.

6. Data Security

We take industry-standard technical and organizational measures to protect your personal information against unauthorized access, use, or disclosure.

• Payment information is transmitted via SSL (Secure Socket Layer) and stored using AES encryption.

• While no method of transmission or storage is 100% secure, we comply with PCI-DSS requirements and implement widely accepted industry standards to safeguard your data.

7. Cookies

We use cookies to enhance your shopping experience, including:

• _session_id: Unique session token for storing session information.

• _shoplazza_visit: Tracks visits, expires after 30 minutes.

• _shoplazza_uniq: Counts customer visits, expires at midnight the following day.

• cart: Stores shopping cart contents, valid for 2 weeks.

• storefront_digest: Verifies visitor access when store password is enabled.

You may disable cookies in your browser, but this may affect the functionality of the website.

8. Age Consent

By using this website, you represent that you are of the legal age of majority in your jurisdiction. If you are underage, you must have the consent of a parent or guardian to use the website.

9. Policy Updates

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. For significant changes, we will notify you via the email associated with your account.

In the event of a merger or acquisition, your information may be transferred to the new owner to continue providing products and services.

10. Contact Us

If you wish to:

• Access, correct, modify, or delete your personal information

• Submit a privacy-related complaint

• Obtain more information about this Privacy Policy

Please contact us:

📧 Email: service@lustrooa.com
🌐 Website: https://lustrooa.com

[Privacy Compliance Office]