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Terms of Service

Last Updated: August 29, 2025

This website is operated by Lustrooa. Throughout the site, the terms “we,” “us,” and “our” refer to Lustrooa. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By accessing or using our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”). If you do not agree to these Terms, please do not access the website or use our services.

Section 1 - Online Store Terms

  1. By agreeing to these Terms, you represent that you are of legal age in your place of residence, or that you are of legal age and have given consent for your minor dependents to use this site.

  2. You may not use our products for any unlawful or unauthorized purpose.

  3. You must not transmit any worms, viruses, or malicious code.

  4. Any breach of the Terms will result in an immediate termination of your Services.

Section 2 - General Conditions

  1. We reserve the right to refuse service to anyone for any reason at any time.

  2. You understand that, except for credit card information, your content may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer.

  3. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

Section 3 - Products and Pricing

  1. We strive to display our products as accurately as possible, including colors and images, but we cannot guarantee that your device’s display of any color will be accurate.

  2. Prices for our products are subject to change without notice.

  3. We reserve the right to limit sales of our products or services to any person, region, or jurisdiction.

Section 4 - Orders and Account Information

  1. We reserve the right to refuse or cancel any order, including those placed under the same customer account, the same credit card, or the same billing/shipping address.

  2. You agree to provide current, complete, and accurate purchase and account information.

  3. If we cancel or modify an order, we will attempt to notify you via the email or phone number provided at checkout.

Section 5 - Refunds and Returns

  1. You may request a return or exchange in accordance with our Refund and Return Policy.

  2. Returned items must be unused, in their original condition, and with original packaging intact.

  3. Please refer to our Refund and Return Policy for detailed procedures.

Section 6 - User Comments and Feedback

  1. Any comments, feedback, or suggestions you submit may be used by us without restriction or obligation.

  2. You agree not to submit unlawful, offensive, defamatory, or infringing content.

Section 7 - Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose;

  • To solicit others to perform unlawful acts;

  • To violate any laws or regulations;

  • To infringe upon our or others’ intellectual property rights;

  • To harass, abuse, insult, defame, intimidate, or discriminate;

  • To upload malicious code or engage in fraudulent activity;

  • To interfere with or circumvent the security features of the site.

We reserve the right to terminate your use of the Service for engaging in any prohibited uses.

Section 8 - Disclaimer and Limitation of Liability

  1. We do not guarantee that our Service will be uninterrupted, timely, secure, or error-free.

  2. We do not warrant that the results obtained from the use of the Service will be accurate or reliable.

  3. To the fullest extent permitted by law, Lustrooa shall not be liable for any damages, including but not limited to lost profits, data loss, or other indirect or consequential damages, arising from your use of the Service or products.

Section 9 - Indemnification

You agree to indemnify, defend, and hold harmless Lustrooa and its affiliates, officers, employees, and agents from any claims or demands made by any third party due to or arising out of your breach of these Terms, applicable law, or the rights of a third party.

Section 10 - Termination

  1. These Terms remain effective unless terminated by you or us.

  2. You may terminate by discontinuing use of our Services or notifying us that you no longer wish to use our site.

  3. If we believe you have violated these Terms, we may terminate your access to our Services at any time without notice.

Section 11 - Governing Law and Dispute Resolution

  1. These Terms shall be governed by and construed in accordance with the laws of the People’s Republic of China (or other applicable jurisdiction depending on your business registration).

  2. Any disputes shall first be resolved through amicable negotiation. If unresolved, disputes shall be submitted to the competent court where Lustrooa is registered.

Section 12 - Changes to Terms

We reserve the right to update, modify, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the website constitutes acceptance of those changes.

Section 13 - Contact Information

Questions about the Terms of Service should be sent to us at:
📧 service@lustrooa.com